Terms and conditions
Credit Card payments are collected by Trekksoft AG acting as an authorised agent of Victoria Pedicab Company Ltd.. Subsequently, Trekksoft AG will appear as TREKKSOFT*TOUR BOOKING on your credit card statement.
The domain where you enter and process your payment is owned and operated by TrekkSoft AG.
24 Hour Cancellation Policy
There is no charge for cancellations or postponements that are made 24 hours before your start time. Cancellations can be received via email at firstname.lastname@example.org or by phone at 250 884 0121.
Weather Related Exceptions including Cruise Ships unable to berth at Victoria
We do offer rain canopies and skirts for wet weather but if the weather is particularly inclement, or has made your arrival to Victoria late or even cancelled, the 24 hour policy will be waived and a full refund will be offered or a revised date or change of time with no penalty.